Privacy Policy for DACCI
At DACCI, your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and share your personal data when you interact with our website and services. By using our website or making a purchase, you agree to the collection and use of information as outlined in this policy.
1. The Personal Data We Collect
Personal data refers to any information about an individual that can be used to identify that person. We may collect the following types of personal data from you:
Identity Data: Includes your first and last name, gender, date of birth (optional), personal description, and profile photo.
Contact Data: Includes your email address, phone number, billing address, shipping address, country, and location. If you log in via social media, your social media ID may also be collected.
Financial Data: Includes your payment card details, bank account details, and any other payment-related information.
Transaction Data: Includes order details, purchase history, payment information, shipping and tax details, and product information like size, quantity, and category.
Technical Data: Includes device details (e.g., IP address, browser type, operating system), login data, device information, and time zone settings.
Profile Data: Includes information on your past purchases, style preferences, body measurements (optional for clothing), feedback, and survey responses.
Usage Data: Includes how you interact with our website/app, such as pages visited, search history, and website performance statistics.
Marketing and Communications Data: Includes your preferences in receiving marketing communications from us and our partners, as well as any responses or interactions with our marketing campaigns.
2. How We Collect and Use Your Personal Information
We collect personal data in various ways, including when you provide it to us directly or automatically through our website, cookies, or third-party integrations. Here’s how we use the personal data we collect:
To Create and Manage Your Account:
- Contact Information: We use this to register you on our website, manage your account, and authenticate your identity when you log in.
- Profile Data: This allows us to offer personalized shopping experiences, including product recommendations and tailored promotions.
To Fulfill and Process Your Orders:
- Identity and Contact Data: To process orders and provide shipping and billing services.
- Financial and Transaction Data: To complete payment transactions and manage returns, refunds, and order history.
- Location Data: To ensure the website shows you the correct currency, language, and product availability based on your region.
To Provide Customer Support:
- Communication History: We use your communications with us to respond to your inquiries, resolve issues, and keep you updated on your order status.
To Conduct Marketing and Promotions:
- Contact Data: To send you promotional emails, offers, and updates about new products.
- Usage and Marketing Data: To tailor our marketing messages, assess the effectiveness of our campaigns, and display personalized content.
For Personalization and Product Recommendations:
- Profile and Usage Data: To provide tailored product suggestions, such as size recommendations based on your preferences or past purchases.
For Fraud Prevention and Security:
- Technical and Transaction Data: To detect and prevent fraudulent activities, safeguard your account, and ensure the security of your payment information.
To Comply with Legal and Regulatory Obligations:
- Identity Data and Transaction History: To meet our legal obligations and cooperate with law enforcement or other authorities in case of legal disputes.
3. What Kind of Emails We Send to You
We send transactional and marketing emails to our customers. These include:
- Order Updates: Payment confirmation, shipping notifications, order processing updates.
- Promotions and Offers: Weekly deals, special promotions, and competitions.
- Product Recommendations: Personalized offers based on your shopping behavior.
- Surveys and Feedback: Invitations to participate in surveys and provide product feedback.
4. How We Protect Your Information
We implement strict security measures to protect your personal data. These measures include:
- Encryption: All sensitive information (e.g., credit card details) is transmitted using secure socket layer (SSL) encryption to protect against unauthorized access.
- Access Control: Only authorized personnel have access to your personal information, and they are required to keep it confidential.
- Payment Processing: We do not store your payment information. All payment data is processed securely through trusted third-party providers (e.g., PayPal, Klarna), who comply with data protection regulations.
5. Your Privacy Rights
You have certain rights concerning your personal data. Here are your key privacy rights:
- Access: You can request a copy of the personal data we hold about you.
- Correction: If your personal data is inaccurate or incomplete, you can request updates.
- Deletion: You can request the deletion of your personal data, subject to legal and regulatory requirements.
- Opt-out of Marketing: You can unsubscribe from marketing communications at any time.
- Objection to Processing: You can object to the processing of your personal data in certain circumstances.
To exercise any of these rights, you can contact us via email at [your contact email].
6. How We Use Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and to personalize content. Cookies help us remember your preferences and track your interactions with our website. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.
7. Sharing Your Information
We do not sell your personal data to third parties. However, we may share your information with:
- Third-Party Service Providers: For order fulfillment, payment processing, and marketing services.
- Business Partners: To send you personalized offers and promotions (with your consent).
- Legal Authorities: If required by law or in case of legal disputes.
We ensure that all third-party service providers are compliant with applicable data protection laws and maintain the confidentiality of your data.
8. International Sales and Shipping Restrictions
We are expanding globally but currently do not ship to certain countries due to legal restrictions, including North Korea, Syria, and Turkey. Please check our website during checkout to see if we can ship to your country.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, we will post the revised policy on our website and notify you via email if necessary. Please review the policy periodically to stay informed about how we protect your data.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, feel free to contact us at:
* Email: [Your support email]
* Phone: [Your contact number]